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COVID - 19 UPDATE 03/27/20


  • Our Sales and Finance is operating remotely and we are excited to announce that we are able to hand over your new keys by appointment in a safe and sterile location within our Dealership, contact us for details! 
  • Our Service Department is OPEN and accepting appointments. All vehicles are thoroughly disinfected after being serviced. We are also able to pickup your vehicle for service and drop it off after it is complete!
  • First Responder Discount 15% off all services, except oil change.  
  • Our Sales Department is temporarily closed due to the Governor's Executive Order. If there is a vehicle you are interested in please contact us via our website or Facebook.

  • Please stay safe and help anyone you can. We will get through this!

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CORONAVIRUS SAFETY AND SERVICES

OUR PRECAUTIONS GIVEN COVID-19 (CORONAVIRUS)
MARCH 19, 2020
A MESSAGE FROM OWNER, MICHAEL SPINELLI
HERITAGE LINCOLN

Our customers are the most important part of the Heritage Lincoln Family. Your customer experience, our relationship with you and all our families are in the forefront of our concerns during this critical time.

Since the recent Coronavirus (COVID-19) concern and to assure you that the public health, safety, and well-being of our customers and employees remain our highest priority, it's important we share with you the steps we are taking as the situation continues to unfold.

While the Centers for Disease Control and Prevention (CDC) have said there is likely no way to stop the virus from spreading, they have also emphasized that there is no need to panic. Heritage Lincoln agrees with the Center for Disease Control and is taking precautions to protect our customers and employees.

OUR COMMITMENT TO CLEANLINESS - MAKE SANITATION AND HYGIENE A TOP PRIORITY

Heritage Lincoln has taken additional steps to increase public health information, health awareness, and sanitation measures throughout each of our dealerships.

First, our employees are conscience more than ever and are taking every measurable possible to follow all guidelines that have been set.

·         Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.

·         Keep nose and mouth covered when coughing or sneezing.

·         Avoid touching your face with unwashed hands.

·         Avoid close contact with people who are sick.

·         Sick employees will stay at home.

·         Employees with concerns about the virus, should see a doctor for evaluation immediately. If the employee is diagnosed with the Coronavirus (COVID-19), per CDC guidelines they must quarantine and not return for work for 14 days.

·         Heritage Lincoln Employees who are well but have a sick family member at home with Coronavirus (COVID-19) must refer to CDC guidance for how to conduct a risk assessment of potential exposure.

Second, we have enhanced the techniques and cleaning of our dealerships including increasing the frequency of our cleaning, and, paying special attention to clean and disinfect frequently touched objects and surfaces in the showrooms, restrooms and waiting areas.

Third, we have upgraded our cleaning products to EPA-approved solutions to ensure the maximum benefit.

Heritage Lincoln will continue closely monitoring the Coronavirus (COVID-19) situation, including guidance from medical professionals, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO), and we will continue to respond and adapt based on the published advisories of public health authorities.

Again, you are the most important part of the Heritage Lincoln Family and we are here to service you and your vehicle to the best of our ability. During this unprecedented time, we will be here for you.

SERVICE & SALES: DELIVERY ON YOUR TERMS

SERVICE CUSTOMERS - PICK UP & DROP OFF SERVICE

For the foreseeable future, Heritage Lincoln will implement pickup and delivery service of your vehicle.

·         A representative from our dealerships will come to your home or office.

·         We will pick-up and take your vehicle back to our service department.

·         Perform the required service/maintenance.

·         Return your vehicle to your home or office in a timely manner.

·         To ensure your vehicle is returned to you as clean and sanitary as possible, our drivers will be instructed to wipe the steering wheel, gear selection knob, door handles, key fob, etc. with a disinfectant wipe immediately prior to returning your vehicle to you.

NOTE: There are restrictions on distance for pickup and delivery service. Please contact your service advisor for details.

NEW & USED VEHICLE SALES CUSTOMERS - WE DELIVER!

Shopping for a new or quality pre-owned car just got easier at Heritage Lincoln. We now offer a Home Shop, Buy, Deliver Program easy, effortless buying.  From the comfort of your home or office, you can enjoy the modern way to buy or lease your next vehicle:

·         Visit our website.

·         Select your new or pre-owned vehicle from our large inventory.

·         Contact our Sales Team for Finance Application Process

·         Get approved for credit.

·         Value your trade-in.

·         eSign your contract.

·         We will even deliver your new vehicle to your home or office as soon as possible!